"There’s a lot of work to do. We can get that work done by looking at partnerships and working closely together."
"Brining our ideas directly to the patients gives us great insight. The patient perspective is so important for our work."
"Originally, I wanted to be a police officer. My mother wanted me to be doctor and steered me in that direction."
"We get a lot of email from patients – with both good and constructive feedback. It all matters, it all helps us to improve and to work hard to put patients first."
"A major part of our role is to link people to appropriate community supports - even those that are outside of the health system. It helps to give our patients options and improves their health overall."
"As a new person, it’s impressive to see how much everyone cares. Talking to everyone here from the CEO through the entire organization, the consistency of how much people care is inspiring."
"Many years ago, a friend of mine reminded me that in our role as health care providers, we are 'intimate strangers'”.