"I’ve learned that sometimes it’s the smallest things that can make an impact on someone’s day-to-day work, which in turn really helps our patients."


"I’m here to help health partners overcome aversions to technology and show them how they can help patients."


"It’s humbling to know how the little things can make a huge difference to someone – even a short conversation can be enough to lift someone up and help them get through their day."


"Palliative care is about symptom management, comfort, and helping patients and their families to manage a life-threatening disease".


"I'll never forget the experience that I had when I reunited 99-year old twin sisters in the same Long-Term Care home".


"I’m always thankful that I get to hear the patients’ life stories and spiritual stories."


"With each patient story, complaint, or request that comes to us at the LHIN, we have an opportunity to re-evaluate the services we offer and decide if we can do things differently."


"It’s been a real blessing to come to the WWLHIN. I’ve been here for over a year now, and everyone I’ve met has been very supportive. It’s been a great place to work and an incredibly positive experience."


"There’s a lot of work to do. We can get that work done by looking at partnerships and working closely together."

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